![]() ![]() In case your download attempts fail repeatedly, please contact our customer support and we will renew your downlaods or find a solution. You can download all the files by clicking on the download button Download Product now Clicking on the button View (displayed here as Hide) will open your order and display the downloads for all purchased products. In the image below you can see a demo order inside a customer account. You can access your downloads in your customer account. Q: How long will delivery take and how do I access my downloads?Ī: You get an instant download right after your purchase is paid and marked as Done. The download contains a valid copy of the product and a license agreement. Learn here how to access your download links when logged in.Ī: Our sound libraries are only digitally available.Īfter your purchase you get an instant download link to all products through our website inside your customer account. If you experience any difficulties when accessing your account and orders, don't hesitate to contact our customer support team. If you have been a customer in our previous online shop where you logged in only using your email address, you have to set a new password via "I have forgotten my password". You can find all your previous orders inside your customer account. Q: How do I access my previous orders? Do I have a customer account?Ī: Ghosthack has a new online shop now but your orders are not lost! Credit card payments will also be verified through the official 3D secure procedure. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit Card (VISA / MasterCard / AMERICAN EXPRESS / JCB / Diner’s Club International / Union Pay)Ī: Your order will be encrypted via SSL certificate.Are there monthly updates? Yes, ToneHub gets updated every month, whether it be a brand new Artist/Producer/Amp Series preset pack, or overall plugin updates which can include new stomp box, effect or general updates.Q: What payment options are available in the shop?Ī: We accept payment by the following options: ![]() So moving forward from the initial preset tone, when adjusting further, the Tracing amp will react like the amp it is modeling. What's the difference between Kemper Packs vs ToneHub Packs? The ToneHub audio core is based on a hybrid engine, combining STL proprietary Tracing Technology and analog modeling at its finest to get the most accurate sounding snapshot of a guitar or bass chain, from pedals to amps, cabs, mics and preamps with the possibility to change the settings maintaining an impressive degree of realism. Can I create my own presets? You sure can! You can use the Preset Manager within ToneHub to save your own custom presets. You can also demo the ToneHub preset packs. Can I demo ToneHub? Yes there is a 10 day trial available. Does ToneHub come with any presets included? Yes, the ToneHub plugin comes with 60 core presets, and 5 Amp Series Expansion Packs. ![]() They are not Kemper or Axe Fx files converted into ToneHub format. Can ToneHub replace my Kemper or Axe Fx? Simply put, yes! Are the ToneHub Expansion Packs the same as the Kemper & Axe Fx packs? Yes, they are an exact replication of the original hardware signal chain, built from the ground up using our Tracing Technology. ![]()
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